Fall of a HERO

So it seems as if hero.ac.uk – a website that was once a shining beacon of higher education collaboration, and one that still ishot-6generates enviable traffic and Google rankings – is being allowed to quietly wither and die.  As far as I know there has been no announcement but a quick look at the staff organisation chart 8 out of 13 positions vacant and Chris Harris the Executive Director since day one is retiring sometime this summer so I think we can assume the site will be completely shuttered sometime before then.

The site has struggled to find a niche in recent years and pressures from central government services like Directgov as well the increasingly distributed nature of the social web didn’t make life easy.  HERO was very much initially built as a portal (in the old Yahoo sense) and over time evolved into an editorially driven site that sought to be a destination in and of itself.  It had a team of talented writers and editors but I didn’t think it really kept up with the changing web environment in a technical sense nor did it embrace the softer, community elements of the social web.  To be fair it wasn’t easy for the HERO team to be agile – the governance structure had to be seen to be believed.

I hear on the grapevine that a version of HERO may rise up under the UCAS banner and if so I hope they find a way to make it a success – it would be a real waste to let the recognition and pagerank be squandered not to mention the fact that it maintained the support of just about every organisation with a stake in HE right til the end.  Even if it became a Netvibes style start page for HE making use of free tools like Yahoo BOSS search for instance and taking some of Tony Hirsts’ less insane Pipes experiments to aggregate content from across the sector it would be a useful site (and a nice sector led bookend to alot of the work Steph and team are doing at DIUS).  I think the cost of a content generating team would be too much these days but a small, agile team with a remit to use innovative web tools to communicate the best of the HE community driven to that community could be a real winner and using the HERO name would help lessen the pain of building an audience in the first place!

US Airforce Blog Flowchart – everyone should have one!

Now this is a bit out of date now as I meant to blog about this a week or so again when I saw it a week or so ago but I think its interesting and important enough to quickly mention – if only as a reminder to myself in the future.  This is exactly the sort of thing I wish I’d had the brains to come up with when I was at JISC (and later HEFCE) trying to convince people of the worth of engaging in the online conversations about them.  As it happens JISC have ended up doing pretty well without me but HEFCE could still do with dipping their toes into a more active participation with their online audience.

The flowchart isn’t perfect but its bloody good and certainly gives people a quick primer of how they should deal with social media and where and when they should act themselves or pass it on.  Anyway take a look – I think its a really useful resource. (I originally found out about this from someone on Twitter who I am afraid I have forgotten who – however the first blog I read about it on was http://www.web-strategist.com/blog/2008/12/31/diagram-how-the-air-force-response-to-blogs/)

airforce