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  • March 8, 2018

    Working open works (2)

    Talk from Service Design in Government 20180307 I gave a talk at (the amazing) Service Design in Government conference yesterday as something of a last minute speaker (I got the call Sunday afternoon for Wednesday) and as such I didn’t create the talk in quite as structure way as I usually do. This meant that…

  • March 8, 2018

    Working open works (1)

    Talk from Service Design in Government 20180307 I gave a talk at (the amazing) Service Design in Government conference yesterday as something of a last minute speaker (I got the call Sunday afternoon for Wednesday) and as such I didn’t create the talk in quite as structure way as I usually do . This meant…

  • March 4, 2018

    Internet of Public Service Jobs: 04/03/2018

    ‘Internet of Public Service jobs’ is a weekly list of vacancies related to product management, user experience, data and design in…you guessed it…the ‘internet of public service’ curated by @jukesie every Sunday. [01] Product LeadParliament Digital ServiceLondon£49,500 — £62,023Closing date: 18/03/2018 [02] Design LeadParliament Digital ServiceLondon£49,500 — £62,023Closing date: 18/03/2018 [03] Group Chief Digital Information OfficerShaw TrustBristol, Birmingham or…

  • March 2, 2018

    Helping Gatekeepers become Transformers

    In my years doing this ‘digital transformation’ lark (and call it whatever you like — you know what I mean if you are reading this!) I have totally embraced this idea that it is about the people and not the technology. That said not all people are created equal and increasingly I’ve realised that (at least at…

  • March 1, 2018

    The Team is the Unit of Delivery…as a Service

    One of the reasons I joined NotBinary — the transformation agency I am now working for — is because a big part of their model is this idea of supplying squads to clients to deliver specific outcomes. The clients could be any kind of organisation / business but of course public sector is a big player in the strategy…

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