Digital by Default

It is noon on Thursday 9th November. I’m on a slow train from Ottawa to Toronto – four hours and forty five minutes of staring out of the window at the passing – and for now snowy – landscape. It has been a bit of a roller coaster of a week in Canada.  I got…

For the most part I spent this week focused on the Open Referral work after last week’s distractions.  I wrote some project weeknotes, spent some time with the team grouping and finding themes for the outcomes of our research about barriers to adoption and helped plan our Show and Tell…which I was really pleased with…

Another real pick’n’mix of a working week. I only did a couple of half days of specific Open Referral UK work this week – though there were a lot of conversations adjacent to that work which were helping in improving my understanding of the current local gov digital ecosystem. More on that later. I did…

I’ve been just a bit underpowered this week – I had my Covid and Flu vaccines on Sunday afternoon (yes I am so old and feeble I get both) and as usual they knocked the stuffing out of me for 36 hours or so and I never quite got up a head of steam again.…