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Westrum World
Back in May I read ‘Accelerate’ — I’m a big fan and have encouraged a number of colleagues, friends and passers by to check it out. It is significantly influencing my thinking on our ‘lean software’ practice at Notbinary and how we can best provide the kind of service that genuinely supports ‘transformation’. The recent publication of…
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The Practical Democracy Project: New Zealand edition
Wednesday was the day of the Delib ‘Practical Democracy’ event — the reason why I am currently on the other side of the world. It was a fun day in a lovely room (with amazing food) at the National Library — particular highlights for me were the presentations from Anna Brown — whose background as a book designer meant she had…
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A company ‘of the web’ not just ‘on the web’..?
I know I’m not using the ‘of the web..’ idea correctly here — though I suspect there aren’t that many of us around who remember people at the Guardian espousing that principle that led to me using it a lot at the ONS. The thing is I find myself in a — for me — pretty rare situation career wise. I…
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The 3 Cs: Capability, culture and communication
A few years ago now I started to use this idea of the 4Ps to define my approach to my work — it looked something like this → People — Upper management buy-in, digital residents (not natives), critical friends, (access to) multi-disciplinary teams. Processes — agile with a small ‘a’, lean minus the sleaze, access to decision makers. Platforms — flexible infrastructure, a…