Digital by Default

Tag: Digital Transformation

  • A company ‘of the web’ not just ‘on the web’..?

    I know I’m not using the ‘of the web..’ idea correctly here — though I suspect there aren’t that many of us around who remember people at the Guardian espousing that principle that led to me using it a lot at the ONS. The thing is I find myself in a — for me — pretty rare situation career wise. I…

  • A reading list for ‘this thing of ours’

    I was chatting to Ann and Dai recently and Ann mentioned getting an extra copy of Sarah Richard’s book on content design to leave around the office to see if just leaving the book around inspires people to pick it up and get a better idea of just what it is we are all trying…

  • Coaching the WoW* factor

    *(ways of working) When it comes to ‘this thing of ours’ I have a handful of preoccupations that I find it hard to shake and it seems finding myself on the other side of the client/supplier relationship is just reinforcing that. I’ve already written a bit about my thoughts on ‘squads’ (and I’ll be returning to…

  • Working open works (3)

    Talk from Service Design in Government 20180307 I gave a talk at (the amazing) Service Design in Government conference yesterday as something of a last minute speaker (I got the call Sunday afternoon for Wednesday) and as such I didn’t create the talk in quite as structure way as I usually do . This meant…

  • One Year Later

    Friday was exactly a year since I finished at the ONS. I’ve been thinking about it a lot recently — partly because I’ve caught up with Laura a bit lately and partly as my recent diabetes diagnosis sheds a bit of light on how I was feeling back then as well. I remain very proud of the…