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2013 in review
The WordPress.com stats helper monkeys prepared a 2013 annual report for this blog. Here’s an excerpt: The concert hall at the Sydney Opera House holds 2,700 people. This blog was viewed about 14,000 times in 2013. If it were a concert at Sydney Opera House, it would take about 5 sold-out performances for that many…
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My 2013 in 15 links
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The Long Nose
Technologies have a long nose. Before the big break-out moment, before the hits arrive and everyone notices it’s happened, there’s a long nose of precedent and people who got there first. Someone was working on it at MIT or PARC and the Victorians did something very similar with telegrams and horses. Russell Davies, Jan 14,…
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[Customer] Service Design
Once you get past the FuturLOLogist job at Jisc (which I still maintain is a role full of interesting possibilities despite the silly title and baggage surrounding Jisc these days) I actually think one of the other advertised roles has even greater potential to do interesting things with. The ‘Director of Customer Services‘ post is…
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Fight the future