Category: jisc

  • [Customer] Service Design

    Once you get past the FuturLOLogist job at Jisc (which I still maintain is a role full of interesting possibilities despite the silly title and baggage surrounding Jisc these days) I actually think one of the other advertised roles has even greater potential to do interesting things with. The ‘Director of Customer Services‘ post is…

  • Fight the future

    Yesterday evening I came across a couple of job ads from Jisc and one in particular was interesting for quite a few reasons. Let us get the obvious out of the way first. The job title. It is dreadful. Futurologist. What the hell? I guess the term ‘futurist’, which god knows is bad enough, was…

  • A Web Management Wake

    Last night I attended a strange kind of conference after-party. It was in fact more like an after party (or a wake) for an organisation. After almost two decades of service to HE geeks (especially of the library and web variety) UKOLN is soon to shut its doors and as a consequence of that this…

  • Specialist or generalist? Digital comms in 2012

    Ann Kempster kicked off a really interesting debate over on her blog this week with a post titled And or neither nor: press and digital in 2012 [to be fair the title is the only clumsy bit of the piece!]. The post and the comments [so nice to see comments really being used to expand on…

  • Revisiting the BBC’s Fifteen Web Principles

    Back in 2007 I arranged for Tom Loosemore to give the closing keynote at the JISC conference.   At the time Tom was Project Director for BBC2.0 and it was a classic case of inviting someone because I wanted to hear what they had to say 🙂 In my opinion it was a great talk…