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Cultural cheat codes

Over the years I have found myself using some slightly Machiavellian tactics to help land new ways of working and reset expectations for people not used to internet-era thinking. It remains a surprise (and something of a disappointment) how often I have to dig into this bag of tricks after so many years of doing…
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Matt vs Automobile 2020

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World Standards Day 2020: JobPosting schema

Since 2016 I seem to find myself finding some excuse to make an annual call for a renewed uptake of the schema.org JobPosting standard…so this year ‘World Standards Day’ gets the honor of giving me a hook to hang this post on. For five years JobPosting has been one of the UK Government’s mandated open…
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Silver linings: 30 things I’ve enjoyed after 30 weeks locking down

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Leave those piñatas alone

It has been a tough couple of weeks for public service digital teams. First there was the PHE/NHS ‘test and trace’ Excel crisis and now there is the ‘National Careers Service’ assessment tool becoming a Twitter piñata. In both cases armies of ‘experts’ have had their say with everything from constructive criticism to conspiracy theories…