Category: Product

  • How do you build a ‘community of practice’ without a ‘community’ that practices?

    How do you build a ‘community of practice’ without a ‘community’ that practices?

    I’m really asking. community /kəˈmjuːnɪti/ noun a group of people living in the same place or having a particular characteristic in common. Not for the first time I find myself in a role where part of my responsibility is to support the development of some folk who are relatively early stage in their product and […]

  • It takes two

    It takes two

    Over the years I have developed this slightly – I suspect – off kilter idea of the split of responsibilities between Product and Delivery Managers. Product people are responsible for decisions. That is it really.  Delivery folks are responsible for making sure the team has everything it needs to act on those decisions Product Priorities. […]

  • Let it go

    Let it go

    One of the things that I didn’t mention in my previous post about prioritisation is that to succeed at it you have to get comfortable with the art of saying no and ‘letting go’….because just because you/your team/your department holds the line and focuses on the priorities doesn’t mean someone won’t find a way to […]

  • Pandemic planning provides priorities

    Pandemic planning provides priorities

    “If you have more than three priorities, you don’t have any.” Jim Collins  One of the many things that the COVID response has proven is just how much can get done when there are focused priorities. Teams are delivering high quality outcomes, at pace, all over the place. Organisations are solving problems that were considered […]

  • Personal principles for product in a crisis

    I enjoyed reading these ‘principles for design in a crisis’ by Lou and a cast of 100s and the evolution of them published by the California Digital Service team as their Crisis Standard. It got me thinking about my own product principles at the moment. I’m working directly on some COVID stuff, advising on some […]