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Pandemic planning provides priorities

“If you have more than three priorities, you don’t have any.” Jim Collins One of the many things that the COVID response has proven is just how much can get done when there are focused priorities. Teams are delivering high quality outcomes, at pace, all over the place. Organisations are solving problems that were considered…
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Personal principles for product in a crisis
I enjoyed reading these ‘principles for design in a crisis’ by Lou and a cast of 100s and the evolution of them published by the California Digital Service team as their Crisis Standard. It got me thinking about my own product principles at the moment. I’m working directly on some COVID stuff, advising on some…