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The Lean Event — Day One
day two Jared M. SpoolBuilding a winning UX strategy How much should you invest to truly delight your customers? When you focus on removing frustration you end up with a product that just satisfies. Moving past that to delight means changing your whole approach. Learn how to use the Kano model to help you prune features,…
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The Hard Thing About the Hard Thing About Hard Things
I’ve just finished ‘The Hard Thing About Hard Things’ by Ben Horowitz. Now Horowitz has had an amazing career first as a startup founder and CEO and probably more prominently as a venture capitalist with his long term business associate Marc Andreessen. They have been early investors in Facebook, Foursquare, GitHub, Pinterest, and Twitter amongst…