Now this is a bit out of date now as I meant to blog about this a week or so again when I saw it a week or so ago but I think its interesting and important enough to quickly mention – if only as a reminder to myself in the future. This is exactly the sort of thing I wish I’d had the brains to come up with when I was at JISC (and later HEFCE) trying to convince people of the worth of engaging in the online conversations about them. As it happens JISC have ended up doing pretty well without me but HEFCE could still do with dipping their toes into a more active participation with their online audience.
The flowchart isn’t perfect but its bloody good and certainly gives people a quick primer of how they should deal with social media and where and when they should act themselves or pass it on. Anyway take a look – I think its a really useful resource. (I originally found out about this from someone on Twitter who I am afraid I have forgotten who – however the first blog I read about it on was http://www.web-strategist.com/blog/2008/12/31/diagram-how-the-air-force-response-to-blogs/)